Coaching

Coaching starts with a signal, but the next action depends on which enrollment it concerns and who is assigned to act. At Mike Academy, Maya is enrolled in the Agentic AI Developer program with the October Builders cohort. Her demo submission needs review, and her follow-up action is overdue. Her assigned coach Nina can open her enrollment record and, within that enrollment scope, decide the submission; the school owner coordinates the cohort and any collective live. These are separate responsibilities.

If you need to…	Start here	Then…
Give someone the right responsibility	Roles and assignments	Check the enrollment or program scope before handing off work.
Decide which member needs attention	Member context and work queue	Open the enrollment evidence behind a queue signal.
Judge submitted work	Reviews and feedback	Take a submission in your review scope before deciding it.
Document a conversation or tracked follow-up	Sessions and interventions	Record the right fact against the enrollment.
Assess the intake or run a collective workshop	Cohort cockpit and lives	Inspect cohort signals; owner/admin run lives from Management.

The Coaching navigation contains Member monitoring, Coach queue, Deliverables reviews and Cohorts. Lives is under Management. An owner/admin can coordinate the school without automatically becoming a submission reviewer; a reviewer does not gain permission to schedule a live. Read roles and assignments before acting for someone else.