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  1. Documentation
  2. API reference
  3. Bookings
  4. Book a call for a prospect
HomeBlogDocumentationPricingContact

Book a call for a prospect

PreviousSave a booking leadNextGet booking details
On this page
AuthorizationRequest headersRequest bodyExampleResponseResponse fieldsExample responseAgent recipeNotesRelatedScheduling retry contract

POST /api/v1/bookings

Books a slot of a booking link for a prospect — a setter placing a call, a script, or an agent. The closer is assigned by the link's rotation among its free closers, exactly as on the booking page. The prospect is either a lead saved earlier (leadId) or new details (contact).

If the prospect has an email address, they receive a confirmation email with its calendar file and token-based link to reschedule or cancel; the closer is notified.

Authorization

Role in the organizationThis endpoint
OWNERAllowed
ADMINAllowed
MEMBERConditional — only with a business role below
RequirementRule for this endpoint
Business rolesetter or closer, scoped to the organization
Resource scopeThe school attached to the API key; the booking link must belong to it
ParticipationNone
Resource stateThe link is active and configured; the slot is open

Request headers

HeaderRequiredDescription
x-api-keyyesAPI key created for this school
Idempotency-KeyyesStable key for this booking intention
X-Correlation-IdnoCaller correlation id, returned or generated

Request body

FieldTypeRequiredNullableDescription
bookingLinkstringyesnoThe booking link's address segment (linkSlug)
leadIdUUIDconditionalnoA lead saved on this link; required when contact is absent
contact.namestringconditionalnoRequired when leadId is absent
contact.emailstringconditionalnoEmail, or contact.phone
contact.phoneCountrystringnonoSame codes as the lead endpoint; default +33
contact.phonestringconditionalnoNational number, or contact.email
startsAtISO 8601 stringyesnoStart of an open slot, exactly as listed
timeZonestringyesnoIANA time zone of the prospect, used in their email
localestringnonofr, en or es for the prospect's email; default fr

organizationId is not a field — the school comes from the key.

json
{
  "bookingLink": "appel-decouverte",
  "contact": {"name": "Camille Martin", "email": "camille@example.com"},
  "startsAt": "2026-10-05T07:15:00.000Z",
  "timeZone": "Europe/Paris"
}

Example

bash
curl -X POST "$COHORTE_API_BASE_URL/api/v1/bookings" \
  -H "x-api-key: $COHORTE_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)" \
  -H 'Content-Type: application/json' \
  -d '{"bookingLink":"appel-decouverte","leadId":"'"$LEAD_ID"'","startsAt":"2026-10-05T07:15:00.000Z","timeZone":"Europe/Paris"}'

Response

  • 201 Created — the call is booked; replayed is false.
  • 200 OK — a retry with the same Idempotency-Key; the original booking comes back with replayed: true, and no second email or notification is sent.
  • 400 Bad Request — missing Idempotency-Key, bookingLink, startsAt or timeZone, neither leadId nor contact, or invalid contact details; code is invalid_request.
  • 401 Unauthorized — missing, unknown or expired key; code is unauthorized.
  • 403 Forbidden — the bearer is not OWNER or ADMIN and holds no organization-scoped setter or closer responsibility; code is forbidden.
  • 404 Not Found — no active booking link with this address in the school, or a leadId that is not a lead of this link.
  • 409 Conflict — the slot is no longer open, or the lead already has an active booking; code is conflict.

Response fields

FieldTypeNullableDescription
successbooleannotrue for a successful request
replayedbooleannotrue when the same Idempotency-Key was already used
data.idUUIDnoThe booking
data.statusstringnobooked
data.startsAtISO 8601 stringnoCall start, in UTC
data.endsAtISO 8601 stringnoCall end, in UTC
data.timeZonestringnoThe prospect's time zone
data.bookingLinkstringyesThe booking link's address segment
data.closer.namestringnoThe assigned closer
data.prospect.namestringnoThe prospect's name
data.prospect.emailstringyesThe prospect's email
data.prospect.phonestringyesThe prospect's phone, in international format
correlationIdUUIDnoCorrelation id for support

Example response

json
{
  "success": true,
  "replayed": false,
  "data": {
    "id": "fd327d01-0000-4000-8000-000000000000",
    "status": "booked",
    "startsAt": "2026-10-05T07:15:00.000Z",
    "endsAt": "2026-10-05T08:00:00.000Z",
    "timeZone": "Europe/Paris",
    "bookingLink": "appel-decouverte",
    "closer": {"name": "Élodie Tanguy"},
    "prospect": {"name": "Camille Martin", "email": "camille@example.com", "phone": null}
  },
  "correlationId": "33333333-0000-4000-8000-000000000000"
}

Agent recipe

  1. GET /api/v1/booking-links/{orgSlug}/{linkSlug}/slots for the week.
  2. Offer the prospect two or three startsAt, shown in their time zone.
  3. POST /api/v1/bookings with the chosen startsAt and a stable Idempotency-Key. On 409, list the slots again — never retry the same startsAt blindly.

Notes

  • The response never contains the prospect's management link. It is emailed to the prospect when an email address is available. For an API booking with phone only, no management link is delivered to the prospect.
  • Rescheduling, cancelling and reassigning are not exposed by this API. The prospect reschedules or cancels through their token-based management link; authorized school staff can reassign an active booking from the Bookings screen.

Related

  • List the open slots of a booking link
  • Save a booking lead
  • Preview sales slots

Scheduling retry contract

Keep one idempotency key for one normalized intention. Current authorization is checked again on retry. A different payload or resource with that key, or an older key whose intention cannot be verified, returns 409 conflict without another mutation. Inspect the original outcome before creating a new command. Identical retries do not resend notifications.